Know Your Airport
ORD

Chicago O'Hare International Airport

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Getting to and from the airport 13

CTA Blue Line to downtown (the Loop)Train
Station on the lower level of the main parking garage. From T1, T2 or T3 baggage claim follow "Trains to City" signs down to the basement pedestrian tunnels (under 10 min walk). From T5 ride the ATS to T2 or T3 first.
Before security
Hours24 hours a day, 7 days. More frequent at weekday rush hours.
Cost$5 full fare when boarding at O'Hare (other stations $2.50). Tap a contactless credit/debit card, phone wallet or Ventra card at the gate; vending machines outside the station.

40–45 min to downtown. Elevator to the platform; ask CTA staff for a gap-filler board. Trains continue through the Loop to Forest Park.

Checked 2026-10-26 · Source: flychicago.com
Metra North Central Service (O'Hare Transfer station)Train
Behind the Multi-Modal Facility, northeast corner of the building. Take the ATS to the MMF (last stop) and walk through.
MMF Before security
HoursWeekdays only, limited departures
CostZone-based Metra fare; buy from the conductor or the Ventra app

Serves Union Station downtown and north/northwest suburbs to Antioch. Few trains a day; the Blue Line is the practical choice for downtown.

Checked 2026-10-26 · Source: flychicago.com
Pace suburban buses (routes 250 and 330)Bus
Multi-Modal Facility, bus bays 8 and 9. Take the ATS from any terminal.
MMF Before security
CostPace fare via Ventra

Route 250 daily to Des Plaines Metra and Evanston; route 330 weekdays and Saturday to Summit via Archer/Harlem.

Checked 2026-10-26 · Source: flychicago.com
Uber / Lyft pickup (also for T1 and T5 arrivals)Ride-hail
Upper (Departures) level outer curb. From baggage claim take the escalator or elevator up one level. Orange signs on poles 2A through 2G; wait indoors between vestibules 2A and 2D.
T2 Before security

The app assigns your pole. Uber Black / Lyft Lux / black cars still use the lower level pre-arranged zone. Airport surcharge applies.

Checked 2026-10-26 · Source: flychicago.com
Uber / Lyft pickupRide-hail
Upper (Departures) level. From baggage claim go up one level, exit through vestibule 3H and look for green signs at poles 3G, 3H, 3J and 3K.
T3 Before security

Uber's own page tells T3 arrivals to walk to T2, but the airport's 2026 page lists these T3 poles; follow what the app shows after you request.

Checked 2026-10-26 · Source: flychicago.com
Uber / Lyft pickup (go to Terminal 2)Ride-hail
No pickup at T1. Walk to Terminal 2 along the sidewalk (a few minutes) or ride the ATS one stop, then go to the T2 upper level, poles 2A–2G.
T1 Before security

Request the ride from T2 so the app sends the driver to the right spot.

Checked 2026-10-26 · Source: uber.com
Uber / Lyft pickup (go to Terminal 2)Ride-hail
No pickup at T5 since February 2023. Follow ATS signs, ride to Terminal 2 (about 5 min, 24 h), go up to the Departures level, poles 2A–2G.
T5 Before security Unconfirmed

Taxis, black cars and WAV rides still pick up on the T5 lower level. Drop-off at T5 is unaffected.

Checked 2026-10-26 · Source: nbcchicago.com
Taxi stands (every terminal)Taxi
Lower level curb outside baggage claim at T1, T2, T3 and T5. Follow "Taxi" signs; a starter loads the cabs.
Before security
CostMetered. Airport quotes about $50 to downtown; new rates from 1 July 2026. Cards accepted.

Never take a ride offered on the upper level or away from the stand. For an accessible cab ask the starter.

Checked 2026-10-26 · Source: flychicago.com
Suburban taxis and pre-arranged limosTaxi / limo
Lower level, middle commercial lane (lane 2) at T1, T2 and T3; inner commercial lane at T5. Limo list posted near the information booth across from door C on each terminal's lower level.
Before security

City cabs at the stand do not serve some suburbs; suburban cabs must be called ahead. Pre-arranged limo wait is 5–20 min after you call.

Checked 2026-10-26 · Source: flychicago.com
Hotel and off-airport parking shuttlesShuttle
Terminal 2 Arrivals (lower level) curb. Some shuttles also stop at T5; ask your provider.
T2 Before security

Moved from the old Bus/Shuttle Center to T2. From T1 or T3 walk or take the ATS to T2.

Checked 2026-10-26 · Source: flychicago.com
Regional coaches (Van Galder, Peoria Charter, Purdue shuttles)Bus
Multi-Modal Facility bus bays. Take the ATS from any terminal.
MMF Before security

Scheduled buses to Madison, Rockford, Peoria, Champaign, West Lafayette and Indianapolis. Charter buses instead load on the lower level commercial lanes (T5 door 5D).

Checked 2026-10-26 · Source: flychicago.com
Rental car counters (Multi-Modal Facility)Car rental
All on-airport rental companies are inside the MMF. Ride the ATS to the last stop (about 10 min from T1, 24 h).
MMF Before security

Alamo, Avis, Budget, Dollar, Enterprise, Fox, Hertz, National, Payless, Sixt, Thrifty. Off-site ACE and Routes pick up at MMF bus bay 1.

Checked 2026-10-26 · Source: flychicago.com
Kiss-N-Fly (private car pickup / drop-off)Pickup zone
Northwest corner of the Multi-Modal Facility, out door 6. Ride the ATS from your terminal.
MMF Before security
CostFree

Friends and family can wait here without circling the terminal roads. Also the WAV ride-hail pickup point at the MMF.

Checked 2026-10-26 · Source: flychicago.com

Between terminals 3

Airport Transit System (ATS)Inter-terminal train
Stations at T1, T2, T3, T5 and the MMF. Follow "ATS" signs from baggage claim; stations sit above the parking structure side of each terminal.
Before security
Hours24 hours
CostFree

Every 3–5 min at peak, about 10 min T1 to MMF. Landside only — connecting between T5 and T1–T3 by ATS means re-clearing TSA.

Checked 2026-10-26 · Source: flychicago.com
Terminal Transfer Bus to/from Terminal 5 (airside)Airside shuttle bus
T1 at gate C18B (B1 stop closed for construction). T3 at gates G17 and K20. T5 at gate M13.
After security
HoursEvery 15 min, 11:30–21:30 daily
CostFree

Boarding pass for a same-day flight from the destination terminal required. Outside these hours exit security, take the ATS and re-clear TSA.

Checked 2026-10-26 · Source: flychicago.com
Walking between T1, T2 and T3 after securityAirside walkway
Follow overhead signs; T1 B/C connect via the underground walkway, T2 and T3 join at the Rotunda end of concourses.
After security Unconfirmed
CostFree

Allow 10–20 min between far concourses. T5 is not connected this way.

Checked 2026-10-26 · Source: flychicago.com

Families and nursing 12

Mothers' RoomNursing room
Concourse B, at gate B10
T1 After security
Hours24 hours
CostFree

Private room with seating, sink, outlets, changing surface and soft lighting. ADA compliant.

Checked 2026-10-26 · Source: flychicago.com
Mothers' RoomNursing room
Crossover between gates E5 and F9
T2 After security
Hours24 hours
CostFree

Seating, sink, outlets, changing surface. Family Lounge and Companion Plus restroom are nearby at F1.

Checked 2026-10-26 · Source: flychicago.com
Mothers' Room (Rotunda)Nursing room
Terminal 3 Rotunda, mezzanine level, next to the Yoga Room
T3 After security
Hours24 hours
CostFree
Checked 2026-10-26 · Source: flychicago.com
Mothers' RoomNursing room
Concourse L, at gate L6
T3 After security
Hours24 hours
CostFree
Checked 2026-10-26 · Source: flychicago.com
Mothers' Rooms (four)Nursing room
Concourse M, at gates M8, M20, M32 and M37
T5 After security
Hours24 hours
CostFree

Four rooms spread along the M concourse. Seating, sink, outlets, changing surface.

Checked 2026-10-26 · Source: flychicago.com
Mothers' Rooms (Multi-Modal Facility)Nursing room
Level 1, one on the north side and one on the south side
MMF Before security
Hours24 hours
CostFree

Useful if you are waiting for a rental car or regional bus.

Checked 2026-10-26 · Source: flychicago.com
Mamava lactation podsNursing pod
Gate B7, gate C11 and gate C23
T1 After security
CostFree

Lockable pods for nursing or pumping. Unlock with the free Mamava app. Hours not stated by the airport; pods are normally available whenever the concourse is open.

Checked 2026-10-26 · Source: flychicago.com
Mamava lactation podsNursing pod
Gate E1, and gate F1 near the Family Lounge
T2 After security
CostFree

Unlock with the Mamava app.

Checked 2026-10-26 · Source: flychicago.com
Mamava lactation podsNursing pod
Gate G12, gate K1, gate K5, gate K19 and gate L24
T3 After security
CostFree

Unlock with the Mamava app. No pods listed in Concourse H; use the Mothers' Room at the Rotunda.

Checked 2026-10-26 · Source: flychicago.com
ORD Family LoungePlay area
Terminal 2 main hall, just past security, near gate F1
T2 After security
CostFree

Kids' play space, colourful seating, device charging and stroller parking. Companion Plus restroom and all-gender restrooms with changing stations are directly across. Reachable airside on foot from T1 and T3.

Checked 2026-10-26 · Source: flychicago.com
All-gender single-user restrooms with changing stationsFamily washroom
T1 at B1, B10, C19 and baggage claim. T2 across from the Family Lounge, E5 and baggage claim. T3 at G11, Rotunda, H2, H5, H12, K1, L10, L21, L24 and baggage claim. T5 near the checkpoint (landside) and in the food court. MMF Level 1 escalator cores.
CostFree

Single-user rooms that work as family washrooms. All restrooms at O'Hare are wheelchair accessible.

Checked 2026-10-26 · Source: flychicago.com
Formula, breast milk and baby food through securityPolicy
TSA checkpoints
Before security

Formula, breast milk, toddler drinks and baby food are exempt from the 3.4 oz / 100 ml limit and need not fit in a quart bag. Tell the officer at the start of screening. Ice packs allowed. The child does not have to be with you.

Checked 2026-10-26 · Source: tsa.gov

Lounges 14

United Polaris LoungeAirline lounge
Concourse C, near gate C18
T1 After security
ForInternational flights
Get in with
  • United Polaris and Star Alliance long-haul business/first, same-day international departure or connection
  • Not for domestic first class or United Club members

Showers and sit-down dining. The airport lists it as international first and business only.

Checked 2026-10-26 · Source: flychicago.com
United ClubAirline lounge
Concourse B, near gate B6
T1 After security
Get in with
  • United Club members
  • Star Alliance Gold on international itineraries
  • United Club co-brand cards
  • One-time passes sold by United
Checked 2026-10-26 · Source: flychicago.com
United ClubAirline lounge
Concourse B, near gate B18
T1 After security
Get in with
  • United Club members
  • Star Alliance Gold on international itineraries
  • United Club co-brand cards
  • One-time passes sold by United
Checked 2026-10-26 · Source: flychicago.com
United ClubAirline lounge
Concourse C, near gate C10
T1 After security
Get in with
  • United Club members
  • Star Alliance Gold on international itineraries
  • United Club co-brand cards
  • One-time passes sold by United
Checked 2026-10-26 · Source: flychicago.com
United Club (Terminal 2)Airline lounge
Concourse F near gate F9 (airport page); a 2026 third-party listing puts it near F1 — look for signage from the F concourse entrance.
T2 After security Unconfirmed
Get in with
  • United Club members
  • Star Alliance Gold on international itineraries
  • United Club co-brand cards
  • One-time passes sold by United

The airport's lounge page also lists a club at gate E7; it may be closed during Terminal 2 construction. Confirm in the United app.

Checked 2026-10-26 · Source: flychicago.com
American Airlines Admirals Club (H/K)Airline lounge
Between gates H6 and K6, upstairs
T3 After security
Get in with
  • Admirals Club members and day passes
  • American / oneworld business and first
  • oneworld Emerald and Sapphire
  • Eligible Citi / AAdvantage cards

Largest Admirals Club at O'Hare; Flagship Lounge shares the entrance.

Checked 2026-10-26 · Source: flychicago.com
American Airlines Admirals Club (G)Airline lounge
Concourse G, near gate G8
T3 After security
Get in with
  • Admirals Club members and day passes
  • American / oneworld business and first
  • oneworld Emerald and Sapphire
Checked 2026-10-26 · Source: flychicago.com
American Airlines Admirals Club (L)Airline lounge
Concourse L, near gate L2A, at the start of the concourse
T3 After security
Get in with
  • Admirals Club members and day passes
  • American / oneworld business and first
  • oneworld Emerald and Sapphire
Checked 2026-10-26 · Source: flychicago.com
American Airlines Flagship LoungeAirline lounge
Between gates H6 and K6, upper level, through the Admirals Club entrance
T3 After security Unconfirmed
ForInternational flights
Get in with
  • American / oneworld long-haul first and business
  • oneworld Emerald and Sapphire on qualifying international itineraries
  • Not open to Admirals Club members or day passes

Access rules are American's and are not spelled out on the airport page; check aa.com before relying on entry.

Checked 2026-10-26 · Source: flychicago.com
Delta Sky ClubAirline lounge
Concourse M, near gate M13
T5 After security
Get in with
  • Delta One and SkyTeam business / first
  • Delta Sky Club members
  • Delta Reserve and Amex Platinum cardholders flying Delta the same day

Delta moved all ORD operations to Terminal 5 in 2022; there is no Sky Club in T2 any more.

Checked 2026-10-26 · Source: flychicago.com
Air France LoungeAirline lounge
Concourse M, near gate M17
T5 After security
ForInternational flights
Get in with
  • Air France / KLM business and La Première
  • Flying Blue Elite Plus and SkyTeam Elite Plus on SkyTeam flights
  • Priority Pass at off-peak times (third-party report)

Opened late 2025 per frequent-flyer reports; the airport lists it under Air France Business.

Checked 2026-10-26 · Source: flychicago.com
LOT Business LoungeAirline lounge
Concourse M, near gate M18
T5 After security
ForInternational flights
Get in with
  • LOT, Turkish and other Star Alliance business class
  • Star Alliance Gold on partner flights
  • Airline club memberships listed on LOT's page
Checked 2026-10-26 · Source: flychicago.com
Swissport LoungePay-in lounge
Concourse M, near gate M18, upper level
T5 After security
Get in with
  • Priority Pass
  • Business class on contracted airlines (Emirates, Finnair and others)
  • Paid walk-up entry, space permitting

Main Priority Pass option at O'Hare. There are no Priority Pass lounges in T1, T2 or T3.

Checked 2026-10-26 · Source: flychicago.com
Wingtips LoungePay-in lounge
Concourse M, near gate M19
T5 After security Unconfirmed
Get in with
  • Business class on contracted airlines (including some United T5 flights)
  • SkyTeam Elite Plus
  • Amex Platinum (enrolment required) per American Express lounge finder

Hours not published by the airport; often open only around international departure banks.

Checked 2026-10-26 · Source: flychicago.com

Accessibility 5

Companion Plus Restroom (adult changing table, ceiling lift, showers)Assisted changeroom
Terminal 2, across from the Family Lounge near gate F1
T2 After security
CostFree

Adult-size changing table with powered ceiling lift (up to 330 lb), two accessible showers, accessible toilet and sink. The only one at O'Hare; reachable airside from T1 and T3.

Checked 2026-10-26 · Source: flychicago.com
Wheelchair and mobility assistancePolicy
Request through your airline

The airport does not provide wheelchairs or escorts; each airline runs its own service. Add it to your booking before travel. For help at screening, TSA Cares 855-787-2227 (72 h ahead). Airport ADA coordinator 773-894-3728 (Mon–Fri 9–5).

Checked 2026-10-26 · Source: flychicago.com
Accessible taxis and wheelchair-accessible ride-hailGround transport
Ask the cab starter at the taxi line outside baggage claim, lower level, any terminal. WAV ride-hail picks up on the lower level of every terminal and at the MMF Kiss-N-Fly.
Before security

Choose UberWAV, or turn on Access Mode in Lyft. For a ride to the airport call the city WAV dispatcher 888-928-2227. Standard ride-hail pickups are upstairs at T2/T3, but WAV stays on the lower level.

Checked 2026-10-26 · Source: flychicago.com
Sunflower lanyards (Hidden Disabilities Sunflower)Hidden disabilities
Airside at Travelers Aid desks — gate C18 (T1), gate F4 (T2), gate K2 (T3), gate M15 (T5). Landside at lower level near doors 1C, 2C and 3C, the T5 upper lobby near doors 5C/5D, and the MMF near door 4 (24/7).
HoursAirside desks Mon–Fri 8–20, Sat–Sun 10–19. Landside desks daily 10–20. MMF 24/7.
CostFree

Wear the lanyard to signal to staff that you may need extra time or help.

Checked 2026-10-26 · Source: flychicago.com
Sensory bags, sensory maps and social storySensory support
Sensory bags at airport information desks (gates B6, C18, F4, K2, M15). Maps, POV video and social story on flychicago.com/sensory.
Unconfirmed
CostFree

O'Hare has no dedicated sensory room as of this review. Bags contain fidget tools, headphones and visual aids. The sensory map marks high- and low-stimulation areas for planning a route.

Checked 2026-10-26 · Source: flychicago.com

Rest, showers, quiet 4

O'Hare Airport Chapel (interfaith)Prayer / quiet room
Terminal 2 mezzanine level, above the Alaska and JetBlue ticket counters, next to the USO. Before security.
T2 Before security
CostFree

Prayer books, rugs, rosaries and wudu facilities. Catholic and Protestant services; call 773-686-2636 for times.

Checked 2026-10-26 · Source: flychicago.com
Interfaith RoomPrayer / quiet room
Concourse M, at gate M25
T5 After security
Hours24 hours
CostFree

Open floor for prayer, qibla compass, shoe storage, wooden benches. The only airside prayer space at O'Hare.

Checked 2026-10-26 · Source: flychicago.com
Yoga RoomQuiet room
Mezzanine level of the Terminal 3 Rotunda, reached from the Rotunda between concourses G, H and K
T3 After security
Hours6:00–22:00 daily
CostFree

Mats, mirrors, frosted glass, instructional video. Doubles as a quiet room. Public restroom on the mezzanine for changing. Mothers' Room next door.

Checked 2026-10-26 · Source: flychicago.com
Showers
Free accessible showers in the Companion Plus Restroom, T2 across from the Family Lounge. Otherwise only inside the Polaris, Flagship and Swissport lounges.
After security Unconfirmed
CostFree (Companion Plus); included with lounge entry

No pay-per-use public shower facility at O'Hare. The Hilton (landside, between T1–T3) is the fallback.

Checked 2026-10-26 · Source: flychicago.com

Pets and service animals 4

Service animal relief area (indoor)Pet relief area
Concourse C, next to gate C10
T1 After security
Hours24 hours
Checked 2026-10-26 · Source: flychicago.com
Service animal relief areas (indoor, two)Pet relief area
Terminal 3 Rotunda (between T2 and T3), and Concourse L at gate L26, end of the hall across from the windows
T3 After security
Hours24 hours

The T3 main hall relief area is closed for construction.

Checked 2026-10-26 · Source: flychicago.com
Service animal relief areas (indoor, four)Pet relief area
Near gate M8; between gates M25 and M26 in the restroom bank across from Butcher and the Burger; in the arrivals sterile corridor before US Customs; and in international baggage claim.
T5 After security
Hours24 hours

The two arrivals-side areas let you relieve an animal before and after customs without leaving the building.

Checked 2026-10-26 · Source: flychicago.com
Outdoor pet relief areasPet relief area
Lower level outside door 1A (T1), door 2E (T2) and door 5B (T5); at the MMF outside door 6 by the Kiss-N-Fly. No outdoor area listed at T3 — use T2.
Before security
Hours24 hours
Checked 2026-10-26 · Source: flychicago.com

Services 5

Free unlimited Wi-Fi and power workstationsWi-Fi
Everywhere in all terminals
CostFree, ad-supported

Join "_Free_ORD_Wi-Fi" or "Boingo Hotspot", open a non-https page and choose "Watch Ad to Connect". No time limit. Free outlet workstations at B5, B11, B12, B14, B19, C5, C15, C21, C28, E8, F2, F5, G13, G17, H12, K9, K12, L10B, M13.

Checked 2026-10-26 · Source: flychicago.com
Travelers Aid information desksInformation desk
Airside at gates B6 and C18 (T1), F4 (T2), K2 (T3), M15 (T5). T5 also has desks in the upper- and lower-level lobbies.
HoursMon–Fri 8:00–20:00, Sat–Sun 10:00–20:00

Pick up sensory bags and Sunflower lanyards here. Staff also help stranded or distressed travellers.

Checked 2026-10-26 · Source: flychicago.com
Lost and found (by location)Lost and found
No single office. Public terminal areas and parking (except keys) Chicago Police 773-686-2385; parking keys 773-686-7530; ATS 773-462-0400; rental cars/MMF 773-462-9515; T5 customs area 773-686-3157.

Items left at a checkpoint go to TSA's online lost-and-found form; items left at a gate or on the plane go to the airline.

Checked 2026-10-26 · Source: flychicago.com
Hilton Chicago O'Hare Airport (on-site)Hotel
Directly across the roadway from T1, T2 and T3, above the CTA station. Indoor walkways from the lower level of each domestic terminal; from T5 take the ATS to T1–T3.
Before security

Only hotel inside the airport. Restaurants, grab-and-go market, fitness centre, UPS Store. The walkway also leads straight to the Blue Line.

Checked 2026-10-26 · Source: flychicago.com
USO O'Hare centresMilitary lounge
T2 mezzanine, before security, next to the chapel (9:00–21:00). T3 Rotunda mezzanine, G concourse side, after security (9:00–17:00).
HoursVolunteer-dependent; see location
CostFree
Get in with
  • Active-duty military and dependents with ID
Checked 2026-10-26 · Source: flychicago.com
Terminal guide: Terminal 1 — United, United Express and most Star Alliance departures · Terminal 2 — United Express, Air Canada, Alaska, JetBlue · Terminal 3 — American Airlines and oneworld partners, plus several other domestic carriers · Terminal 5 — Most international carriers, Delta, and other non-hub airlines · Multi-Modal Facility — No airlines — rental cars, regional buses, Metra, economy parking.
Last full review 2026-10-26. "Unconfirmed" means a reputable third-party source we couldn't confirm on the airport's own pages. Gates and pickup zones change; report an error.